FREQUENTLY ASKED QUESTIONS

Your Clash of Clans account will be delivered instantly to the email address that you provided during checkout. You’ll receive Gmail login details, including the password and backup codes, to access your new account.

Your account will be delivered instantly to your email that you provided on the checkout page.

Please first make sure to check your Spam folder and Promotion folder too. After checking these two folders, if there is still no email from us, just contact us with live support or social apps. Our customer service will send Gmail login information to you via live chat or on our social apps.

After you buy Gems or a Gold Pass, contact us with our live support or our social apps, where we will ask your Supercell email and will buy you a Gold Pass and Gems.

We will deliver your Gems and Gold Pass in 1-3 hours after you placed an order.

At this time, we accept Credit Cards and Cryptocurrencies from customers all over the world except American customers. Unfortunately for American customers, only payments with Cryptocurrency are available. If you have any questions about paying with Cryptocurrency, feel free to ask the customer service in live-chat. They are ready to assist you from first to finish.

We explained the buying process in simple steps, please take a look at How to buy

Yes! First-time buyers can request discount codes via live chat.

We explained it in three simple steps, please check out How it works?

You can update Gmail security settings (e.g., password, recovery phone number, recovery email). However, do not contact Supercell support, as this may result in the account being locked or banned permanently.

You can also change the Supercell ID email of the account after 2-3 weeks without contacting the Supercell support in a few simple steps. For more information please checkout our blog post about how to recover clash of clans accounts.

Yes, all accounts are linked to a Supercell ID, allowing you to play on both Android and iOS devices.

Simply by opening the game and choosing Settings -> Additional Settings -> Change Nickname. You will have a chance to change your nickname for free or with gems. It depends on the account!

Many customers ask us, Can I have multiple Clash of Clans accounts on my device?

The answer is a big yes for both Android and IOS devices.

You can have as many accounts as you want on a single device; there is no limit to it. 

Also, you will be able to switch between all your accounts in a matter of seconds with only 3 taps in the game:

Inside the game, tap on settings → tap on recycle icon → choose the account you want to play with

Yes, we provide a lifetime replacement warranty with each Clash of Clans account. If you have any issues with your purchased account, just let us know via  Live Chat. A Lifetime Warranty will be excluded if you contact Supercell, as they might block you because you are not the original owner.

No sorry we only refund if the account has any problem.

We provide the safest Clash of Clans Accounts on the market, since we only buy unlinked accounts to Supercell ID personally from real players, then we connect them to Supercell ID with a fresh Gmail. So all accounts we offer on the website are completely safe and without any problem.

Absolutely! We are a trusted platform for purchasing Clash of Clans accounts. Check our Trustpilot reviews for testimonials from satisfied customers.

You can always contact us with our Live-Chat or our social apps. We are online 05:00 – 23:00 (UTC)

No, we do not act as a middleman for selling accounts. We only sell pre-verified, safe accounts purchased directly from their original owners.

No! Sorry because we paid for these accounts to buy them from their owners, we are not able to give them to you for free, but you can always ask for a discount from us.