FREQUENTLY ASKED QUESTIONS
Delivery
After successful payment you will receive Gmail login information like Password and backup codes, into your inbox automatically. You can log in to the Gmail with the provided information, and enjoy your new Clash of Clans account.
Your account will be delivered instantly to your email that you provided on the checkout page.
Please make sure check your Spam folder and Promotion folder too. After checking these two folders, if still there is not any email from us, just contact us with live-support or Instagram. Our customer services will send Gmail login information to you in live-chat or on Instagram.
After you buy Gems or a Gold Pass, contact us with our live support or our social apps we will ask your Supercell email and will buy you Gold Pass and Gems.
We will deliver your Gems and Gold Pass in 1-3 hours after you placed an order.
Payment
Of course! Feel free to ask for discount codes for your first account in the live chat
At this time, we accept Credit Cards and Cryptocurrencies from customers all over the world except American customers. Unfortunately for American customers only payment with Cryptocurrency is available. If you have any question about paying with Cryptocurrency, feel free to ask from the customer services in live-chat they are ready to help you from first to end.
We explained the buying process in simple steps, please take a look at How to buy
Refund & Warranty
Yes, we provide lifetime replacement warranty with each Clash of Clans account. If you have any issues with your purchased account just simply let us know via Live Chat. Lifetime Warranty will not be included if you contacted Supercell, as they might block you for not being the first owner.
No sorry we only refund if the account has any problem.
General
Many customers ask us, Can I have multiple Clash of Clans accounts on my device?
The answer is a big yes for both android or IOS devices.
You can have as much as accounts you want on a single device, there is not any limit about it.
Also, you will be able to switch between all your accounts in matter of seconds with only 3 taps in the game:
inside the game, tap on settings → tap on recycle icon → choose the account you want to play with
We explained it in three simple steps, please check out How it works?
You can change all Gmail security settings like password, recovery phone number, and recovery email.
However, You cannot change supercell ID Email, if you contact supercell support, they will lock the account.
All the coc accounts are connected to supercell ID, so you can play with the account on both Android or iOS devices.
We provide the safest Clash of Clans Accounts on the market, since we only buy unlinked accounts to supercell ID personally from real players, then we connect them to supercell id with a fresh Gmail. So all accounts we offer on the website our complteley safe and without any problem.
Yes, we are completely legit and safe. Please see reviews about us on Buy-clash Trustpilot page.
You can always contact us with our Live-Chat or our social apps. We are online 04:00 – 23:00 (UTC)
No, sorry we are not middleman.
We only sell 100% safe accounts which we already bought them from their real owners while they are unlinked to supercell ID.
After that we link them to Supercell ID with a fresh & new Gmail address.
Simply by opening the game and choosing Settings -> Additional Settings -> Change Nickname. You will have a chance to change your nickname for free or with gems. It depends on the account!
No! Sorry because we paid for these accounts to buy them from their owners, we are not able to give them to you for free, but you can always ask for a discount from us.