How to login to your Clash of Clans account

Once your order is complete, an email containing your account login credentials (Gmail address, Password, and Backup codes) is automatically sent to your email address.

If you haven’t made a purchase yet and want to buy a Clash of Clans account, please visit our main shop. For those who have already completed the payment and received the login credentials and need help accessing their account, follow these three simple steps below:

While logging into the Gmail account, if you get the error “Your access is restricted”, please read the bottom of this guide.

Step 1: Connect the Gmail to Your Device

Once you receive your account details, you must add the provided Gmail address (Supercell ID Email) to your device using the correct method below:

• For iOS (iPhone/iPad): Install the official Gmail app from the App Store. Log in directly through the app. Do not use Safari or the default Apple Mail app.

• For Android: Go to Settings > Google > Add another account. Do not use 3rd-party email apps or mobile browsers.

Then follow the three steps below:

1. Enter Credentials: Enter the Gmail address and the password provided in your delivery email.

2. Tap “Try Another Way”: When Google asks for verification, tap the “Try another way” link at the bottom of the screen.

3. Enter Backup Code: Select the option to use an 8-digit backup code and enter one of the codes sent to you. Each backup code can only be used once. If one doesn’t work, try the next one in your list.

Note: If you have entered a valid 8-digit backup code and Google still asks for a phone number, recovery email, or any other verification, it means you are using a browser (Safari) or a 3rd party email app to log in. To fix this, switch to the official Gmail app or Android settings as instructed above and start from the begining.

Step 2:  Enter Supercell ID into the game

All of the accounts which we sell are connected to supercell ID and can be played on both iOS and Android devices. The Gmail address, which is emailed to you, is your supercell ID email actually. Now, you need to enter the supercell ID email in the game. To do this, follow this path in the game:

Settings ⇒ Supercell ID ⇒ Login ⇒ Enter the Supercell ID email

Tip: You can have as much as accounts coc accounts on a single device and switch between them in matter of a few seconds and there is no risk of getting banned or locked.

Step 3:  Supercell Verification Code

After you enter supercell id email in step 2, you will receive supercell verification code in the gmail which you connected to your device in step 1, like the picture below:

Enter the supercell verification code in the game and enjoy your new account.

How to handle the error that your account is restricted?

Sometimes when you try to log in to the Gmail account using the browser of a laptop or a mobile device, you might get the error that “Your access is restricted” like the picture below:

In this case, please don’t panic, everything is fine. In general, we recommend not using a PC, laptop, or any browser to log in to the Gmail account. Instead, we suggest that if you have an iPhone, please first install the Original Gmail app and then try to log in to the Gmail account using the app (the three steps guided above), and if you have an Android phone, go to the settings section of your Android phone, follow this path:

Phone Settings ⇒ Google ⇒ Add another account

If you have any questions or have trouble logging into the Clash of Clans account or the Gmail account, please don’t hesitate to contact us. During working hours (05:00 am – 10:00 pm (UTC)), we are ready to help you in live chat. Otherwise, outside of working hours, you can leave us a message on live chat or email us. We will answer you on the next working day.